Frequently Asked Questions
Everything you need to know about shopping with Rebalance Health, Inc.
What is the standard shipping timeframe for orders?
We offer standard shipping across the United States, typically arriving within 3-7 business days. Expedited shipping options are available at checkout for those who need their fashion essentials sooner.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Rebalance Health, Inc., we prioritize ethical manufacturing. We partner with suppliers who utilize organic cotton, recycled polyester, and low-impact dyes to ensure our fashion footprint is as light as possible.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.